12:46

The guy FINALLY called when he came in to work (what the hell kind of plumber starts his day at 9:30 am? When I was a kid...I know we had plumbers out at 8, some maybe even earlier). He said he'd be here at noon.

The title of this post is the time it was when I started writing it.

This sucks. I hate sitting and waiting on people. If he doesn't show today, I AM going to Lowe's customer service and bitching and asking them for part of the installation fee back. No, I won't accept a "gift card." No, I won't accept an apology and some lame excuse.

Maggie, you didn't infect me with bad customer service. Bad customer service is RAMPANT where I live. I'm actually surprised when someone shows up on time. I'm actually surprised when someone calls me.

Why does it have to be this way? Why can't "professionals" be more so? Is it because they know we're dependent on them and so they can do whatever the hell they want.

The reason I'm getting antsy is I suspect this is not going to be an easy installation, and I fear him turning off water to the whole house (because there is no convenient shut-off valve near the hot water heater) and then leaving for the day - and me having to check into a hotel over night because one of the side-effects of this cold is that I'm peeing like every hour on the hour and I can't go a night "holding it."

In other news: having watched tv while sitting here waiting, I can say now with confidence that I really really really really really really really really do not give a capital F what happens to OJ. He can rot in prison and if we never hear of him again, good. I also think the Goldmans (Goldmines? Golddiggers?) can rot as well; I wonder if they partially orchestrated this to bring publicity for the fact that THEY'RE trotting out OJ's "confession" book to make money off of the name of their dead son.

They should all be sent to a very small island with minimal tools. Sort of like "Survivor," only it wouldn't be on tv.